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CONTENTS

List of Illustrations and Tables   ix

Member List   xi

Staff List   xiii-xiv

Preface   xv

1. "WE HAVE SOME PLANES"   1

2. THE FOUNDATION OF THE NEW TERRORISM   47

3. COUNTERTERRORISM EVOLVES   71

4. RESPONSES TO AL QAEDA'S INITIAL ASSAULTS   108

5. AL QAEDA AIMS AT THE AMERICAN HOMELAND   145

6. FROM THREAT TO THREAT   174

7. THE ATTACK LOOMS   215

8. "THE SYSTEM WAS BLINKING RED"   254

9. HEROISM AND HORROR   278

10. WARTIME   325

11. FORESIGHT-AND HINDSIGHT   339

12. WHAT TO DO? A GLOBAL STRATEGY   361

13. HOW TO DO IT? A DIFFERENT WAY OF ORGANIZING THE GOVERNMENT   399


Appendix A: Common Abbreviations 429

Appendix B:Table of Names 431

Appendix C: Commission Hearings 439

Notes 449

LIST OF ILLUSTRATIONS AND TABLES

p. 15 FAA Air Traffic Control Centers
p. 15 Reporting structure, Northeast Air Defense Sector
p. 32-33 Flight paths and timelines
p. 49 Usama Bin Ladin
p. 64 Map of Afghanistan
p. 148 Khalid Sheikh Mohammed
p. 238-239 The 9/11 hijackers
p. 279 The World Trade Center Complex as of 9/11
p. 284 The World Trade Center radio repeater system
p. 288 The World Trade Center North Tower stairwell with deviations
p. 312 The Twin Towers following the impact of American Airlines Flight 11 and United Airlines Flight 175
p. 313 The Pentagon after being struck by American Airlines Flight 77
p. 313 American Airlines Flight 93 crash site, Shanksville, Pennsylvania
p. 413 Unity of effort in managing intelligence

COMMISSION MEMBERS

Thomas H. Kean, CHAIR

Lee H. Hamilton, VICE CHAIR

Richard Ben-Veniste

Bob Kerrey

Fred F. Fielding

John F. Lehman

Jamie S. Gorelick

Timothy J. Roemer

Slade Gorton

James R. Thompson

COMMISSION STAFF

Philip Zelikow, Executive Director
Christopher A. Kojm, Deputy Executive Director
Daniel Marcus, General Counsel

Joanne M. Accolla
Staff Assistant

Alexis Albion
Professional Staff Member

Scott H. Allan, Jr.
Counsel

John A. Azzarello
Counsel

Caroline Barnes
Professional Staff Member

Warren Bass
Professional Staff Member

Ann M. Bennett
Information Control Officer

Mark S. Bittinger
Professional Staff Member

Madeleine Blot
Counsel

Antwion M. Blount
Systems Engineer

Sam Brinkley
Professional Staff Member

Geoffrey Scott Brown
Research Assistant

Daniel Byman
Professional Staff Member

Dianna Campagna
Manager of Operations

Samuel M.W. Caspersen
Counsel

Melissa A. Coffey
Staff Assistant

Lance Cole
Consultant

Marquittia L. Coleman
Staff Assistant

Marco A. Cordero
Professional Staff Member

Rajesh De
Counsel

George W. Delgrosso
Investigator

Gerald L. Dillingham
Professional Staff Member

Thomas E. Dowling
Professional Staff Member

Steven M. Dunne
Deputy General Counsel

Thomas R. Eldridge
Counsel

Alice Falk
Editor

John J. Farmer, Jr.
Senior Counsel & Team Leader

Alvin S. Felzenberg
Deputy for Communications

Lorry M. Fenner
Professional Staff Member

Susan Ginsburg
Senior Counsel & Team Leader

T. Graham Giusti
Security Officer

Nicole Marie Grandrimo
Professional Staff Member

Douglas N. Greenburg
Counsel

Barbara A. Grewe
Senior Counsel, Special Projects

Elinore Flynn Hartz
Family Liaison

Leonard R. Hawley
Professional Staff Member

L. Christine Healey
Senior Counsel & Team Leader

Karen Heitkotter
Executive Secretary

Walter T. Hempel II
Professional Staff Member

C. Michael Hurley
Senior Counsel & Team Leader

Dana J. Hyde
Counsel Professional

John W. Ivicic
Security Officer

Michael N. Jacobson
Counsel

Hunter W. Jamerson
Intern

Bonnie D. Jenkins
Counsel

Reginald F. Johnson
Staff Assistant

R.William Johnstone
Professional Staff Member

Stephanie L. Kaplan
Special Assistant & Managing Editor

Miles L. Kara, Sr.
Professional Staff Member

Janice L. Kephart
Counsel

Hyon Kim
Counsel

Katarzyna Kozaczuk
Financial Assistant

Gordon Nathaniel Lederman
Counsel

Daniel J. Leopold
Staff Assistant

Sarah Webb Linden
Professional Staff Member

Douglas J. MacEachin
Professional Staff Member & Team Leader

Ernest R. May
Senior Adviser

Joseph McBride
Intern

James Miller
Professional Staff Member

Kelly Moore
Professional Staff Member

Charles M. Pereira
Professional Staff Member

John Raidt
Professional Staff Member

John Roth
Senior Counsel & Team Leader

Peter Rundlet
Counsel

Lloyd D. Salvetti
Professional Staff Member

Kevin J. Scheid
Staff Member & Team Leader

Kevin Shaeffer
Professional Staff Member

Tracy J. Shycoff
Deputy for Administration & Finance

Dietrich L. Snell
Senior Counsel & Team Leader

Jonathan DeWees Stull
Communications Assistant

Lisa Marie Sullivan
Staff Assistant

Quinn John Tamm, Jr.
Professional Staff Member

Catharine S.Taylor
Staff Assistant

Yoel Tobin
Counsel

Emily Landis Walker
Professional Staff Member & Family Liaison

Garth Wermter
Senior IT Consultant

Serena B.Wille
Counsel

Peter Yerkes
Public Affairs Assistant


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